Shipping information

Shipping Information
 
Mattina Notte ships wordwide.


For domestic shipping, we use JNE shipping company (http://www.jne.co.id) for all shipments within Indonesia. JNE offers economy and regular services which can be chosen during checkout. Estimated delivery between 2-7 days depends on the service and destination. We ship from Jakarta.

For international shipping, please contact us at customercare@mattinanotte.com

Order Processing Time

We process orders within monday to friday, except saturdays, sundays and public holidays.

Every domestic order paid with bank transfer, should go through "Payment Confirmation" menu (located on the bottom menu of the website homepage), otherwise, we can not confirm your order.

We will process your order once the payment confirmed without any problems in the terms of payment.

Orders will be processed the next working day. If we receive your order after 00.01AM, the order will be processed the day after.

Rates

Domestic rates can be found at http://www.jne.co.id
International rates and shipping countries destination please contact us at customercare@mattinanotte.com

Shipping Rules

Mattina Notte does not responsible in risk of loss of the merchandise after courier delivers to the designated address.

Customers are responsible if the courier can not deliver the goods on time due to incomplete address, no recipient at the address or the recipient rejects the goods.

If you are not in when our couriers deliver and if they cannot find a safe location to leave the package, they will attempt redelivery 1 more time on a different day. In order to arrange a suitable time for our couriers to deliver, please contact JNE (domestic).

If the goods are returned to us, customers are obligated to pay the shipping fee one more time if the mistakes are due to customer’s conditions.

Mattina Notte will give free shipping to the customer if we make mistakes in typing the address.

We aim to deliver to you within the timeframes outlined above however we do not guarantee that deliveries will be made within the above delivery times.